Service Provider: Contentsaurus
Website: https://contentsaurus.com
Contact Email: hello@contentsaurus.com
Payment Processor: DirectPay
Contentsaurus ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our automated AI content generation software.
By using our services, you consent to the data practices described in this policy. If you do not agree, please do not use our services.
1. Information We Collect
1.1 Information You Provide:
- Account Details: Name, email address, phone number
- Payment Information: Billing details, transaction data (processed securely via DirectPay)
- Order Specifications: Content topics, keywords, requirements, and project briefs
- Communications: Messages, support tickets, feedback, and inquiries
1.2 Automatically Collected Data:
- Usage Data: Pages visited, features used, time spent, click patterns
- Device Information: IP address, browser type, operating system, device identifiers
- Cookies: Session cookies, analytics cookies, preference cookies
1.3 Third-Party Data.We may receive information from payment processors (DirectPay — JazzCash & EasyPaisa), email services (Resend), and analytics tools (Google Analytics) to improve services.
2. How We Use Your Information
We use collected information for the following purposes:
- Service Delivery: Process orders, generate content, deliver completed work
- Communication: Send order confirmations, delivery notifications, support responses
- Payment Processing: Handle transactions, prevent fraud, issue refunds
- Platform Improvement: Analyze usage patterns, fix bugs, develop new features
- Marketing (with consent): Send promotional emails, service updates, special offers
- Legal Compliance: Comply with laws, enforce terms, resolve disputes
- Security: Prevent unauthorized access, detect fraud, protect users
4. Data Security Measures
We implement industry-standard security measures to protect your information:
🔒 Encryption
All data transmitted via HTTPS/TLS encryption. Payment data encrypted per PCI-DSS standards.
🛡️ Secure Servers
Data stored on secure servers with firewalls, intrusion detection, and regular security audits.
👤 Access Controls
Limited employee access on a need-to-know basis with multi-factor authentication.
Disclaimer: While we employ robust security measures, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Your Privacy Rights
You have the following rights regarding your personal data:
- Access: Request a copy of all personal data we hold about you
- Correction: Update or correct inaccurate personal information
- Deletion: Request deletion of your personal data (subject to legal retention requirements)
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing of your data for specific purposes
- Marketing Opt-Out: Unsubscribe from promotional emails anytime
- Consent Withdrawal: Withdraw consent for data processing (may limit service availability)
To exercise these rights: Email us at hello@contentsaurus.com with subject line "Privacy Rights Request". We will respond within 30 days (GDPR: 30 days; CCPA: 45 days). For verified erasure requests we will delete your personal data within 30 days unless retention is required by law.
5a. Additional Rights by Region
🇪🇺 EU/UK Residents — GDPR / UK GDPR Rights
If you are in the European Economic Area (EEA) or United Kingdom, you have enhanced rights under the General Data Protection Regulation (GDPR) and UK GDPR:
- Lawful basis: We process your data under contractual necessity (to deliver the service you ordered), legitimate interests (fraud prevention, service improvement), and consent (marketing).
- Right to erasure ("right to be forgotten"): Request deletion of your personal data; we will comply within 30 days except where retention is legally mandated.
- Right to restrict processing: Ask us to limit how we use your data while a complaint is investigated.
- Right to data portability: Receive your data in a structured, machine-readable format (JSON or CSV).
- Lodge a complaint: You may lodge a complaint with your local data protection authority (e.g., ICO in the UK, your national DPA in the EU).
As we serve EU/UK users, we rely on Standard Contractual Clauses (SCCs) for any transfer of personal data outside the EEA/UK to countries without an adequacy decision.
🇺🇸 California Residents — CCPA / CPRA Rights
California residents have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
- Right to know: Request disclosure of the categories and specific pieces of personal information collected about you.
- Right to delete: Request deletion of personal information we hold about you.
- Right to opt-out of sale: We do NOT sell or share your personal information for cross-context behavioral advertising.
- Right to non-discrimination: We will not discriminate against you for exercising your CCPA rights.
- Right to correct: Request correction of inaccurate personal information.
To exercise California rights, email hello@contentsaurus.comwith subject "CCPA Rights Request". We respond within 45 days.
Other Jurisdictions
Residents of Canada (PIPEDA), Australia (Privacy Act 1988), and other jurisdictions with privacy legislation also have rights to access, correct, and delete their personal data. Contact us at hello@contentsaurus.com to exercise these rights.
7. Data Retention Period
We retain personal information only as long as necessary for purposes outlined in this policy or as required by law:
- Account Data: Retained while account is active + 2 years after closure
- Order History: 5 years (tax and legal compliance)
- Payment Records: 7 years (financial regulations)
- Marketing Data: Until you unsubscribe + 30 days
- Analytics Data: 26 months (Google Analytics default)
8. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
If you believe we have inadvertently collected information from a minor, contact us immediately at hello@contentsaurus.com and we will delete it promptly.
9. International Data Transfers
Your information may be transferred to and processed in countries outside your home country where our service providers operate (including the USA and EU).
We ensure adequate safeguards are in place through Standard Contractual Clauses (SCCs), data processing agreements with our sub-processors, and compliance with applicable data protection laws including GDPR, UK GDPR, and CCPA.
A list of our key sub-processors (Vercel, Resend, Google Analytics, DirectPay) and their data locations is available on request at hello@contentsaurus.com.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.
Notice of Changes: Material changes will be notified via email and/or prominent notice on our platform at least 30 days before taking effect. Continued use after changes constitutes acceptance.
11. Contact Us
For privacy-related questions, concerns, or to exercise your rights:
Business Address
Karachi, Sindh
Islamic Republic of Pakistan
Effective: December 12, 2025
© 2026 Contentsaurus 🦖. Your privacy matters to us.